An article by the staff was posted in the fortinet community they describes a potential cause for why SSL-VPN connections may fail on Windows 11 yet work correctly on Windows 10. Don't get success yet? Credential or SSLVPN configuration is wrong (-7200). How to solve ssl vpn failure. Note: The default Fortinet certificate for SSL VPN was used here, but using a validated certificate won't make a difference. If the Reset Internet Explorer settings button does not appear, go to the next step. Another symptom can be determined, the SSL-VPN connection and authentication are successfully established, but remote devices cannot be reached, and ICMP replies are also missing and result in a timeout. Note that the group with the affected user is assigned under SSL-VPN Settings at Authentication/Portal Mapping. The solution can be found with the following command using in the FortiGate CLI should solve the issue: config vpn ssl settings unset ciphersuite end. It worked here with this attempt, but I haven't yet been able to successfully carry out the authentication via LDAP server, If your attempt was more successful and you know more? Click the Clear SSL state button. The weird thing is the VPN works 2 weeks ago. 3 by default for outbound TLS connections, whereas Windows 10 appears to use TLS 1.
Select the Advanced tab. Go back to Advanced tab. Windows 11 is uses TLS 1. Usually, the SSL VPN gateway is the FortiGate on the endpoint side. We are sorry that this post was not useful for you! The reason to drop connection to the endpoint during initializing caused by the encryption, which can be found in the settings of the Internet options. Add the SSL-VPN gateway URL to the Trusted sites. I also tried to export the config and pass it to him but still the same error. SSL-VPN tunnel-mode connections via FortiClient fail at 48% on Windows 11, it appears: Credential or SSLVPN configuration is wrong (-7200).
According to Fortinet support, the settings are taken from the Internet options. Just spent too long on debugging this for a colleague when the solution was simply that the username is nsitive when using an LDAP server (e. g. Synology) - ensure what you are entering or have got saved in the vpn configuration has the user name casing matching exactly how it is setup in LDAP. This will appear as a successful TLS connection in a packet capture tool such as Wireshark. The SSL VPN connection should now be possible with the FortiClient version 6 or later, on Windows Server 2016 or later, also on Windows 10.
Go to the Security tab in Internet Options and choose Trusted sites then click the button Sites. Users are unable to authenticate if they are in a User Group that is configured in an SSL-VPN Authentication/Portal Mapping (also known authentication-rule in the CLI), but they can successfully authenticate when using the All Other Users/Groups catch-all authentication rule. Furthermore, the SSL state must be reset, go to tab Content under Certificates. The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges. Or possibly with the next command: config vpn ssl settings append ciphersuite TLS-AES-256-GCM-SHA384 end. If TLS-AES-256-GCM-SHA384 is removed from the list, Windows 11/FortiClient will still be able to establish a TLS 1. Try to authenticate the vpn connection with this user. If you may use an FortiClient 7 on Windows 10 or Windows 11, then create a new local user on the FortiGate and add it to the SSL-VPN group. Windows 11 may be unable to connect to the SSL-VPN if the ciphersuite setting on the FortiGate has been modified to remove TLS-AES-256-GCM-SHA384, and an SSL-VPN authentication-rule has been created for a given User Group that has the cipher setting set to high (which it is by default). Please let us know and post your comment! Insert the SSL-VPN gateway URL into Add this website to the zone and click Add, here like sslvpn_gateway:10443 as placeholder. The Internet Options of the Control Panel can be opened via Internet Explorer (IE), or by calling. Let us improve this post!
On my machines (mac and windows), I'm able to connect to VPN without any problem. We are currently experiencing this issue with some of the VPN clients. FortiClient SSL-VPN connects successfully on Windows 10 but not on Windows 11. 0 (no longer supported). Has anyone experienced this issue before? If you haven't had any success up to this point, don't despair now, there is more help available, may the following is the case! Click the Reset… button.
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