This was my first read of Ashley Lane's. Sad to say I'm disgusted with this whole experience. Furniture still not delivered. I thought I'd purchased a new dinette set in good faith in the amount of $2, 619. We have been given the run around when picking up our furniture. My mother is 90 years and didn't want to make a fuss. There really isn't any character building in this book. Ashley lane - free use for her step-brother blog. Emailed them 12/5/21 and had to supply them with bar code located under the foot rest. It's their "New Policy. " Willow and Priest were really great characters with a life that hasn't been easy for either of them and yet they never give up. I had been researching for weeks on what I wanted and found this gorgeous set at Ashley Home Store in Columbia, MO. Went to purchase 2 tall narrow dressers. Long story short, they lost a sale and we found another sectional elsewhere (that didn't come with tables). She says she is also frustrated with the company.
At this point I was upset and refused to business with this store on principle. It is now in the hands of fair trading. Adding to Ashley's deception concerning the "truck story", Ashley now confirms that I have no pending order! Ashley lane - free use for her step-brother's blog. A customer service rep called us from Colton, told us we shouldn't have accepted it and if we hadn't accepted it a replacement would have arrived in three days. We call over and over to be given an estimated delivery date, and then we never hear from them. Insta obsession (hero to heroine). This was an unusual MC read.
The other 3 were to be delivered by their own delivery service. You can reach her at or on Twitter @jeanvaljenny. You don't know how to contact them regarding a very unhappy customer? The entire experience was not pleasant and that is why I am doing this review. I wouldn't recommend it here only. He finally spills the price after I start walking toward the exit. I get that your job as a sales person to get people to buy stuff to make commission but when they tell you NO that means NO! Ashley lane - free use for her stepbrother. Karen the new manager is a JEWEL She is so helpful and customer focussed.
I was told I would receive the furniture in April 2021. I only dropped into Ashley HomeStore. I purchased a recliner for my 90 yesr old mother at the Ashley store in Mobile, AL and was led to believe at the that protection plan that I purchased covered damage to the chair. Worst customer service over the phone!
But as truths start to come to a head, things take a drastic turn. Another piece of information I gleaned during my weight loss plateau research was that many people successfully push through by upping the daily percentage of protein they consume. She is an excellent ambassador of the brand. Washed in Blood (Heaven's Guardians MC, #1) by Ashley Lane. I have a weakness for strong dominant men, which these guys definitely are! Enter the Guardians MC, they deal with the dirt in society. HORRIBLE FURNITURE AND HORRIBLE DELIVERY SERVICE. We also spent over $5, 000 in the last year at Ashley's. The first delivery was to be on 6/14 but the men came and determined that they couldn't get it in my doors and said, "you need to go back to the store and buy something smaller". However, the new delivery date, October 24, 2020, is more than two months outside of the initial date which is poor business management.
I recommend you buy anywhere but Ashley! I'm just very, very disappointed by the lack of help and response to these repetitive issues. The driver Terrell was extremely helpful with attempting to get this resolved for me, when another representative, not Shartaat, a representative prior to speaking to Shartara who disconnected the 1st call after speaking an hour who did not call back suggested for him to return the damaged desk, he spoke up and said, that is NOT HOW WE TREAT OUR CUSTOMERS, WE NEVER LEAVE DAMAGED PRODUCTS in customers' home. Then they told us august 5 and guess what…nobody even called or messaged us till we called them and asked where the couch was.
I Had To Send It Back 10 Times After The 10Th Time I Was Told To Take It And They Would Send Someone Out To Repair Any Damges. Company has gone downhill for sure. Yet, despite this serious deception and no pending order, Ashley is refusing to issue a refund. We never tried the lamps, one shade rocks and the other only 1 light comes on with the option of top light, bottom light or both at the same time and doesn't work. I purchased a sofa and love seat with the protection plan.. 2amonth ago years ago.. She informed me that the order was voided on the 12/12 and should expect a refund back into my mom's card with in 5 business days. She also said that the order was not written up for a bed with drawers. I had be the one to reach out every time. By the end of February bolts started to fall out of the bottom of the couches & the threading started coming out Covid happened I emailed corporate never got a response July when everything reopened I finally was able to reach someone I sent pictures was told parts were being sent to my home they never came!
After he refused to wait for her to take her lunch she says "I guess I can help you before I go... " WTF?!? Never will I spend another dime with you. Every time I have called for an update they push the delivery date back. The dining room table when they assembled it, they sent the wrong legs so the table is super high we cant sit down and eat when I called them I asked them to please send right legs asap now the legs are in route and they won't be here for another week which is Monday and the technician is not available to come and put them on until Thursday. Sales rep turnover is high because of the treatment given to employees. Have not received my couch. During this whole fiasco, we were told at least three times that Ashley furniture was going to correct their mistake, only to be told by someone else there that our request had been denied. Just wanted to update after some recent interactions with customer service. So, I tried to refund my whole order (which was not delivered - hell the delivery wasn't even scheduled)...
When the guy added the stuffing in the chair, I had no idea it would be the worse thing ever for my back. When I first came to Ashley to look at furniture the staff was really friendly and helpful. Avoid at all cost, scam company! This is our second time purchasing furniture from this store and this is our last!!!!! That is not at all why I am giving one star.
Kevin and Shon helped us. After he reported back to the store, we were contacted again. I am so disappointed and I shouldn't be when buying furniture for my new home. Bad Experience - Buyers Beware. While it's nice that they greet you. TWO more nights on the floor. And tried to check the status of my order on Nov 8th. Do not be victimized!! After many phone calls to store and "emails and calls to the product care insurance Team, Yes they do not do their warranty the out source it"we have had no phone calls emails or any correspondence from anyone at all.
And I still remember the exercises, crazy enough. Out of 6 pieces, between 3 deliveries, 2 have been undamaged, and assembled correctly. And for better or for worse, neither are these actors, entrepreneurs, and athletes — even the infuriatingly named former MLB pitcher J. Putz. Maybe it's Levi that you shouldn't trust and not Ashley's. I ordered a sectional, coffee table, 2 end tables, 2 lamps and a area rug months ago. Update: 01/22/2020 Ashley contacted me about delivery. Note: You don't have to buy a standing desk.